top of page

Refund Policy

Last updated: August 2024​

At the Center for Invasive & Surgical Studies in Aesthetic Medicine (CISSAM), we strive to provide high-quality services to our users. However, we understand that situations may arise where a refund is requested. This Refund Policy outlines the circumstances under which refunds may be issued and the process for requesting a refund.

​

1. Eligibility for Refunds

Refunds will only be considered under the following conditions:

  • If you are unable to attend a training, course, or event due to unforeseen circumstances, and you notify us at least 14 days before the scheduled date.

  • If CISSAM cancels a training, course, or event for any reason, you will be entitled to a full refund.

  • Refunds for online courses and digital content will only be issued if there is a technical issue that prevents you from accessing the material, and CISSAM is unable to resolve the issue within a reasonable time.

​

2. Non-Refundable Fees

The following fees are non-refundable:

  • Registration fees for courses, workshops, or events if cancellation is made less than 14 days before the start date.

  • Payments for completed services, consultations, or delivered products.

  • Administrative or processing fees related to registrations or transactions.

​

3. How to Request a Refund

To request a refund, please contact our team by:

​

Include your full name, payment details, and a detailed explanation of your request. Our team will review your request and respond within 5-7 business days.

​

4. Refund Process

Once your refund is approved, it will be processed within 30-45 business days. Refunds will be issued to the original payment method used during the purchase. Please note that your financial institution may take additional time to process the refund.

​

5. Cancellations and Rescheduling by CISSAM

In the event CISSAM cancels or reschedules a course, workshop, or event, participants will be notified via email and will be given the option of receiving a full refund or rescheduling for a future date.

​

6. Changes to Refund Policy

CISSAM reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on this page, and the revised policy will take effect immediately.

If you have any questions regarding this Refund Policy, please contact us at:

Let me know if you need further customization or additional details!

bottom of page